Capitol All-Access Dealer Services: A New, Tiered Approach to Further Strengthen Top-Shelf Customer Service
EAGAN, MN, November 5, 2019 – Capitol the leading consumer electronics distribution source for residential systems and light commercial integrators, today announced a new dealer program that offers residential and light commercial installation professionals assistance throughout any project of any size.
Dubbed “Capitol All-Access Dealer Services” for its wide breadth of options and benefits, the program is divided into two distinct tiers: customers can take advantage of an extensive series of market support tools and assistance with basic system design or upgrade to highly specialized design and related next-level support through the company’s CS Consulting Services and Panasonic phone programming.
“From the beginning, our approach to customer support has been second to none, but we’re always looking for ways to enhance the experience for installers at every level,” said Curt Hayes, President and CFO, Capitol. “All Access is designed to give all of our customers the support they need, whether fundamental, in-depth, or standing with them through every step of a complex installation.”
As an adjunct to Capitol’s famously aggressive dealer program that features one of the most lauded education series in the custom and light commercial installation channels, CS Consulting Services features a wide range of services, including: network design, configuration and support; residential and commercial automation system design; and residential and commercial A/V configuration.
For additional information, visit the Capitol All-Access Dealer Services page: www.capitolsales.com/services.
Capitol’s 2019 Holiday Flyer Hones in on All Things Smart Home
Featured Products in Home Entertainment, Security, and Lighting Represent Most Popular Models and Trends this Year
EAGAN, MN, November 5, 2019 – Capitol, the leading consumer electronics distribution source for residential systems and light commercial integrators, today announced that the first of two holiday flyers will feature an extensive selection of products in categories that are proven to be the most successful and in-demand of the 2019 holiday selling season.
Specifically, Capitol’s holiday flyer, which mails this week, features some of the most popular models in smart home, audio/video entertainment, networking, security and portable entertainment.
“Networking products are always among our most popular products because the growing market for connected products demands that consumers upgrade their home networks on an annual basis,” said Curt Hayes, President and CFO, Capitol. “All of our biggest sellers, including smart home and wireless entertainment products, need a powerful network for trouble-free performance.”
The smart home category experienced accelerated growth this year as more high-end manufacturers introduced products that are within reach of consumers who are comfortable with basic installations. For example, the Lutron Caseta Wireless Smart Light Kit is a complete DIY solution that includes the LBDG2WH Smart Bridge, PD6WCLWH White Dimmer (150W dimmable LED/600W incandescent and halogen), White Pico 3 Button Remote, and White Claro Wallplate, Smart Bridge enables control of lights, shades and temperature using the Lutron app.
Similarly, home security options expanded this year, with Speco Technologies’ wireless 1TB four-channel Network Video Recorder (NVR) with four bullet cameras included in the box.
Home entertainment products, too, are assumed to be connected if they are to compete this holiday season, as exemplified by the Onkyo TXRZ740 9.2-channel 4K network audio/video receiver (AVR). From object-oriented formats including Dolby Atmos to easy compatibility with the most popular streaming apps, Onkyo’s connected AVRs give consumers an easy gateway to a complete and extensive range of audio and video entertainment possibilities.
Smart TVs from category leaders such as Sony and TCL are featured as well.
Added Mr. Hayes: “Consumers have arrived at a point where connectivity is no longer an option; it’s an expected feature on the most popular models in every category. Our customers know that when it comes to networking and the latest generation of home electronics, Capitol cuts through the clutter and features the most lucrative products on the market.”
For additional information, visit www.capitolsales.com.
Capitol Displays KEF Extreme Theater Wall on Site, with a Serving of Barbeque on the Side
KEF Extreme Theater Wall Takes Center Stage as Will Call Customers Enjoy Free Barbecue Lunch, Courtesy of KEF
EAGAN, MN, October 9, 2019 – Capitol, the leading consumer electronics distribution source for residential systems and light commercial integrators, helped its customers usher in October with the help of KEF America and the Last Chance BBQ Shack.
On October 1, Capitol customers within reach of the company’s headquarters in Eagan, MN streamed in to see and hear KEF’s Extreme Theater Wall, an interactive display featuring the brand’s in-wall and in-ceiling Extreme Theatre speakers.
In addition to demonstrations by KEF representatives, Capitol customers who placed orders for pickup were treated to a free barbecue lunch at local favorite Last Chance BBQ Shack’s food truck, courtesy of KEF.
“Capitol serves dealers coast-to-coast, but we always have a special fondness for our local friends who visit the company headquarters for training and special events,” said Curt Hayes, Capitol’s President and CFO. “It’s always a pleasure to repay their loyalty with perks that are unique to the Twin Cities region.”
eveloped by KEF to illustrate and demonstrate the power of the company’s Extreme Theatre architectural speaker series, the Extreme Theater Wall features a screen surrounded by a few of the company’s top models, including Ci5160RL-THX Ultra2 Certified In-Wall Speaker. The Ci51160RL-THX, featuring the 160mm aluminum cone Uni-Q with tangerine waveguide, and four 160mm woofers, is crafted with a massive aluminum baffle to eliminate vibration.
Commented David Kroll, Vice President at KEF America, “It is easy to understand why Capitol is one of KEF’s longest standing partners in the U.S. Their commitment to customer service and their technical expertise match KEF’s own desire to provide top tier support to all our dealers. Having so many come out to experience KEF’s Extreme Theater Wall is a testament to Capitol’s close relationships with their customers.”
Capitol Adds Vaddio to its Extensive List of Commercial AV Solutions
EAGAN, MN, September 4, 2019 – Capitol, the leading electronics distribution source for light commercial integrators and residential systems, now offers the Vaddio selection of commercial AV solutions to installation specialists who strive to give their clients the most reliable and consistently cost-effective video conference and related products on the market.
Considered one of the leading commercial AV designers and manufacturers in the U.S., Vaddio’s approach to controlling all aspects of product development is the key to delivering standard-setting solutions to real-world projects.
“Vaddio is one of the most requested brands by light commercial pros, and for good reason,” said Curt Hayes, President and CFO, Capitol. “Their cameras, control systems, and collaboration products consistently toe the line between advanced technology and simplicity of operation.”
“Capitol Sales has an incredible team of AV professionals that have years of experience providing the right technology solutions to their clients,” said Paul Cords, Director of Sales, Vaddio brand of Legrand|AV. “We couldn’t be happier to have them as a Vaddio partner.”
Among the extensive menu of Vaddio models in the Capitol catalog is the RoboSHOT 12E HDMI camera, designed for nearly every imaginable streaming application, especially sharing events over venues such as YouTube and Facebook. The RoboSHOT 12E features a deep 12x optical zoom with back illuminated 8.51 MP, simultaneous HDMI and IP H.264 streaming, remote IP management, and a web-based user interface.
Also from Vaddio comes the AV Bridge Mini, an ingenious tool for capturing lectures and video conferences, outputting both USB 3.0 and IP streaming with up to 1080p HD video quality.
“Live streaming and video conferencing require rock-solid systems that are up and running for hours at a time,” added Mr. Hayes. “Vaddio’s products ensure our customers will install trouble-free equipment that their clients can rely on every time they go live.”
Capitol Debuts CS Consulting Services for Next-Level Design Support
EAGAN, MN, August 21, 2019 – Capitol, the leading consumer electronics distribution source for residential systems and light commercial integrators, is now offering an enhanced level of design and consulting services by way of the CS Consulting Services program.
As an adjunct to Capitol’s famously aggressive customer service that features one of the most lauded education series in the custom and light commercial installation channels, CS Consulting Services features a wide range of services, including: network design, configuration and support; residential and commercial automation system design; and residential and commercial A/V configuration.
“Our Sales Engineers are here to assist with every step of the design and installation process,” said Curt Hayes, President and CFO, Capitol. “However, we saw the need to create a next-level of service to support our customers with the deepest level of design assistance in residential and pro projects.”
The CS Consulting Services team consists of like-minded and determined individuals whose extensive backgrounds in all areas relating to the custom channel are funneled into custom-created programs to support customers on a focused, one-to-one level, at reasonable rates.
For further information, call Capitol Sales at 800-467-8255.
Capitol’s CEDIA Exhibit to Reflect Expanding Options in Smart Home, Wireless Entertainment, and Networking for CI and Light Commercial Pros
EAGAN, MN, July 30, 2019 – Capitol, the leading consumer electronics distribution source for residential systems and light commercial integrators, will feature products that highlight the evolution of home entertainment and back-end technology in its 2019 CEDIA Expo exhibit, September 12-14, in booth #2908 at the Colorado Convention Center in Denver, CO.
“In the past year, we’ve seen a quantum leap forward in the expansion of wireless A/V and Smart Home products,” said Curt Hayes, Capitol’s President and CFO. “And to keep it all moving with speed and efficiency, advances in fiber optics are resulting in faster data transfer rates while the cables themselves are easier to install and terminate.”
Wireless speakers are proving to be beneficial to CI professionals, with increases in sales of both the category as a whole and, more specifically, smart speakers that complement consumers’ lifestyles.
“Last year, the market experienced sales of approximately 60 million wireless speakers, nearly 2/3 of which were smart speakers,” said Mr. Hayes. “In 2019, we expect to see an overall increase of 10 million units, with close to 45 million smart models sold by year’s end.”*
Capitol offers advanced wireless solutions from the market’s leading wireless speaker designers and brands, including Polk Audio, KEF, Denon Heos, and JBL Pro, among others.
Like the growth of wireless entertainment, Capitol’s CEDIA booth will reflect the company’s expanding selection of Smart Home models that give custom professionals extensive opportunities to grow their business by helping their customers increase their reliance on these products in their homes. Among its many custom-only and DIY options, the company will feature new smart outdoor lighting models from Ring that send an alert to the brand’s cameras that trigger them to start recording whenever they detect motion.
“Ring is a perfect example of a brand that takes an essential need – in this case, home security – and gives the customer an intuitive system that can be expanded through an ongoing series of product innovations,” said Mr. Hayes. “Customers have the benefit of a secure home that is easily monitored, while custom pros reap the benefits of introducing product and system upgrades to loyal clients.”
As data speeds increase, custom installation professionals are finding necessary improvements to home networks an important, lucrative path to increasing the value of modern installations. As such, Capitol’s CEDIA 2019 exhibit will devote space to fiber optics, especially cables from TechLogix that are now easier to terminate, thereby increasing installation efficiency on the job site.
Commented Mr. Hayes: “From the beginning, we’ve been bullish on the subject of networking, and the improvements in fiber optics transfer rates and installation efficiency give our customers yet another reason to remind their customers that investing in a strong network backbone is one of the most important ways to improve performance of every connected product under one roof.”
Capitol Adds Cleer Audio Headphones & Speakers to Premium Incentive Brands
Cleer Audio high performance headphones and speakers provide rich sound and are aesthetically appealing.
EAGAN, MN, June 26, 2019 – Capitol, a leading consumer electronics distribution source for the premium incentive market, continues to expand its selection of high-demand consumer electronics products available to the premium channel with the addition of Cleer Audio high-performance headphones and speakers.
“Consumer electronics is consistently the leading product category in the premium incentive market,” said Curt Hayes, President and CFO, Capitol. “Wireless audio is a proven winner when incentivizing staff. Cleer Audio has a stellar reputation among the most demanding audiophiles, along with casual listeners who simply want to enjoy good music from products that complement their lifestyle.”
"We at Cleer are really excited to kick off this new partnership with Capitol to introduce our award-winning products to this channel of business. I've worked with the team at Capitol for many years and I know that together, our products with their relationships will provide industry leading support to the Premium Incentive Channel and to their end-users," said Scott Ashbaugh, Director of Global Sales, Cleer, LLC.
Two of the Cleer Audio models Capitol now offers include the ALLY true wireless in-ear and FLOW noise-cancelling over-the-ear models. Both the ALLY and FLOW headphones epitomize the ideal mix of sound, ergonomics, and aesthetic. The ALLY is IPX5-rated for super resistance to dirt and sweat. The FLOW on-ear model features hybrid active noise-cancelling technology and bold high-resolution sonic output.
“Wireless audio and Bluetooth technology in general has come so far as to finally rival the sound of wired models,” added Mr. Hayes. “Cleer Audio is clearly harnessing the potential of the new technology and adapting it for any number of appealing consumer-friendly personal audio products.”